Important COVID-19 Information

Jenny de Klerk Physiotherapy is taking extensive preventative measures to protect both patients and employees during this Pandemic. We hope by providing you with this information you are able to make an informed decision as to whether you are happy to attend Physiotherapy at this time.

The following Protocols are now in place:

  1. Patient COVID-19 Declaration Form to be completed prior to attending your appointment. Temperatures will be taken prior to commencing treatment.

  2. Infection Prevention Protocols:

    • Clients are requested to please:
      • Sanitize or wash their hands for at least 20 seconds prior to their session.
      • Wear a medical-grade face mask whilst attending Physiotherapy (can be supplied if required).
      • Leave their shoes outside the treatment room.
      • Bring a pillow and 2 hand towels to their session.
      • Practice essential hygiene measures (including cough hygiene, avoid touching mouth/nose/eyes, remember to wash telephone/car steering wheel/keys).
      • Kindly note partners/visitors are not allowed to stay in the treatment area during treatment unless requested and arranged prior to the session.
      • Please wait in your car until your appointment time.
    • Your Physiotherapist will:
      • Be screened every morning including temperature monitoring.
      • Wear a disposable apron which will be changed between each client.
      • Wear a KN95 face mask during treatments.
      • Change any linen and disinfect door handles/chairs/card machine/equipment used between clients.

Kindly note clients are asked to reschedule their appointment if they start feeling unwell.

If you do not feel comfortable coming to the practice during this time, we can offer home visits in certain circumstances or telehealth services if appropriate.

Thank you in advance for your co-operation at this time.

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